Returns & Exchanges
At Himalayas Shop, we want you to be completely satisfied with your home decor and artisanal goods. If your purchase doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all fragile home goods are securely wrapped to prevent damage during transit.
- 3.Attach Shipping Label
Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items at our warehouse, we will process your refund or exchange within 5-7 business days.